Term & Conditions
Welcome to Karishma Shop!
These Terms and Conditions outline the rules and regulations for the use of our website, karishmashop.com. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our website.
1. General Overview
Karishma Shop is an eCommerce platform that sells baby products and ladies’ items. These Terms apply to all visitors, users, and others who access or use our site. We reserve the right to update or change these Terms at any time. Continued use of the site after such changes constitutes your acceptance of the new Terms.
2. Eligibility
You must be at least 18 years old to place an order on our website. If you are under 18, you may use the website only under the supervision of a parent or legal guardian.
3. Products and Pricing
We strive to ensure that all product information, descriptions, images, and prices displayed on the site are accurate. However, errors may occur. In such cases, we reserve the right to correct any errors and update information at any time without prior notice.
Prices are listed in your local currency or as indicated and are subject to change without notice.
4. Order Processing
When you place an order, you will receive an email acknowledging receipt. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order at any time, for any reason, including product availability, pricing errors, or suspected fraud.
5. Payment
We accept various payment methods, including credit/debit cards, mobile payments, and other secure options. All transactions are encrypted and processed through secure payment gateways. Karishma Shop does not store your payment details.
6. Shipping & Delivery
We aim to deliver products as quickly and safely as possible. Estimated delivery times will be provided at checkout but are not guaranteed. Delays due to weather, logistics, or customs may occur and are beyond our control.
Shipping charges, if any, will be clearly stated at checkout. Customers are responsible for providing accurate delivery addresses. We are not liable for orders lost due to incorrect address details.
7. Returns & Refunds
We offer returns or exchanges on eligible products within a specific timeframe (usually 7–14 days) from the date of delivery. Items must be unused, in original packaging, and with all tags attached.
Products like baby care items, undergarments, or customized orders may not be eligible for return due to hygiene and safety reasons.
To initiate a return or refund request, please contact us at [your support email/contact form]. Once your return is approved, refunds will be issued to the original payment method within a few business days.
8. User Accounts
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. Notify us immediately if you suspect unauthorized use.
9. Intellectual Property
All content on Karishma Shop—including logos, images, text, graphics, and product listings—is the property of Karishma Shop and protected by copyright and trademark laws. You may not reproduce, republish, or distribute any content without our written permission.
10. Prohibited Activities
You agree not to:
Use the site for any unlawful purpose.
Attempt to hack, disrupt, or interfere with our website or services.
Use bots, crawlers, or other automated systems to extract data.
Post or transmit harmful, offensive, or misleading content.
We reserve the right to suspend or terminate your access if we believe your activity violates these Terms.
11. Third-Party Links
Our site may contain links to third-party websites for your convenience. We do not control these websites and are not responsible for their content, terms, or privacy practices. Use them at your own risk.
12. Limitation of Liability
Karishma Shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use our website or products. This includes, but is not limited to, delays, errors, loss of data, or loss of profits.
13. Privacy
Please review our Privacy Policy to understand how we collect, use, and protect your personal information. Your continued use of the site constitutes agreement with our privacy practices.
14. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country]. Any disputes arising out of your use of the site shall be resolved under the jurisdiction of the courts in [Your City/Region].
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Phone: 018 1930 5805
Address: 170, Chittagaon Shoping Complex(Ground Floor), 2 No Gate Sholoshahar Chittagaon, Bangladesh